Contact lenses may only be returned if defective (unopened, unused). But shipping fee is customer’s charge.
Contacts will not be inspected for returns if for the following reasons:
- Contacts slightly moving around or not following your iris
(This condition might be caused by dryness and/or contact size not fitting your eye)
- Mild discomfort and dryness
- Change of mind
- Contacts ripped due to rough handling
- Incorrect shipping address
- Unidentifiable recipient
- Unpaid taxes and duties
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